Point of Sale (POS)Systems

We install, service, recommend, and maintain both General Point of Sale and Restaurant Point of Sale systems. Usually these can integrate web generated sales into the order filling process as well.

General POS Systems

These are often thought of as an integration of a cash register and a computer. 

These systems record the sale and print the receipt just like a cash register does, however it can do a lot more, including:

• adjust inventory including accounting for sold items, setting reorder points, and reordering
• read the sale into the credit card processor as one step
• track customers and their orders for record keeping and customer relationship purposes
• provide sales reports showing what is popular
• summary reports showing the heath of the business
• remote off site monitoring (using Internet access)
• information transfer into booking systems
• employee records including hours worked logging
• credit card and other payment method processing
• error tracking so management can take focused corrective action.

While each organization has its unique needs, most POS systems can be tailored to meet your needs and pay for themselves in short order through more efficient inventory allocation, less manpower, and tighter management. 

POS systems require a firm computer network foundation. Without this, the system's dependability is at stake. With our sound network capabilities, you will be assured of a dependable performer.

Restaurant POS Systems

We are a reseller and servicer of Action Systems Inc. Restaurant Manager systems. Restaurant POS systems provide all of the features of general POS systems in addition to restaurant specific features including, in addition to the benefits listed above:

• Routing the order to the specific preparation area or areas (e.g. salads to salad area, grilled items to grill, bar orders to the bar, etc.)
• Integrating all of the order together to assure preparation completion at a common point in time
• Tracking the order and reporting concerns before they crop up
• Logging a Tab
• Wireless transmission from the server's hand held system to greatly speed up processes
• Wireless transmission to manager to flag issues before they become a problem and enable manager approvals
• Delivery maps and delivery surcharges for deliveries
• Credit card transaction
• Pizza specific ordering including toppings, crusts, sizes, and all other pizza specific items
• Gift Certificate and Certificate Tracking

Most restaurants realize substantial efficiency improvements in the order taking process reducing labor associated with the administration and oversight functions. These translate to more rapid service, less errors, and better information for management follow up and rapidly find the system's value addition very rapidly justifies the system. 

Service and Maintenance

While we provide a suitable, robust system and we have the network skills to assure dependability, we also realize that things can go down. Because of this, we are available for repairs and service of your system when an issue arises. We design systems to be fault tolerant - and often we can get you back on line, perhaps on a limited basis, during off hours so you can keep operating.

We include a secure VPN remote access so we can remotely access your system any time a problem arises. This is critical for restaurants and retail establishments that operate when most traditional businesses are closed. Often the remote access enables us to identify and repair the issue in very short order even in the evening or during a week end - further benefiting the organization.